Pro-active IT support, advice and planning

At Gal Consultancy we like to learn our clients’ workflows and see how we can improve and simplify them. Using remote access, we are available around the clock to immediately help out or fix problems. We can be reached via email, iChat, Skype or phone 365/24/7.

Server based installs and updates

We incorporate server based authentication, installation and system updates which save time and improve security. This means users can swap computers (roaming profiles) and that software updates are centralized and not left to users. Most 3rd party software can be also installed once from the server to all computers, saving time and keeping all computers current.

Desktop, laptop, iPhone and iPad management

We can rapidly deploy and manage your network devices, including single-tap iPhone and iPad setup.

Backup

We also install, maintain and monitor backup systems – including off-site backup for extra peace of mind. We always look for the client’s interest when specifying equipment and software.

Groupware - email, calendars and contacts

When applicable we recommend a groupware server to allow easy

• calendar sharing
• resource booking
• event scheduling
• contact sharing
• central address book
• in-house mail server

IT inventory

If needed, we also maintain a database of IT hardware and software, including warranty and repair history for hardware and license codes for software using our own award winning application – HSTracker (www.hstracker.com) which we provide free of charge to our clients.

Line bonding

Internet not fast enough? We can deploy load-balancing to improve throughput and provide failover if your internet service is down.

Bespoke database development

In some cases, nothing works as well as a custom built system. In the case of Cleaner Products, we created an end-to-end system that lets staff take orders, manage deliveries, generate sales receipts, track inventory and take payments. See more…

Web authoring

We can help you create or upgrade your web site, using PHP, SQL, Drupal and other technologies we provide quick turn around for microsites. See more…

Security

In our job we see many attempts to hack into office servers and web sites. We deploy anti-virus and anti-spam filters as well as firewalls and many other security measures to minimize the risk of data theft.

Network testing and optimisation

We can look at you network performance, find the bottlenecks and optimise performance using port trunking and link aggregation.

Training

We offer personal and group training at any level to our clients at a discounted rate. Some of our clients choose to have a training session when they introduce new technologies and workflows. If you have in house IT personnel – we can train them too on specific issues such as software distribution, mail and DNS servers, etc.